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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Monica McCain

December 10, 2024

5  out of  5
rating by Monica McCain
"I’m in my 50’s and have been with them since I was 19 years old. They have the best customer service and will be honest! That means a lot these days. If they don’t pick up the phone they will call back. They are excellent in responding back emails and calls. Highly recommended to all. 😀"
We responded:
"We appreciate your review! And are delighted to know you’ve had great consistent experiences with our State Farm office. Always here to help. We appreciate you! - Jason M."
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Michelle Mcguire

October 30, 2024

5  out of  5
rating by Michelle Mcguire
"Kaylee at State Farm was most excellent very patient with me very polite professional courteous funny very Down to Earth but in a very professional way all the things that I looked for in an agency I would HIGHLY recommend this State Farm Insurance Agency, and I would ask for Kaylee. I'm very pleased with the quotes that she gave me GREAT JOB!!! Thank you Michelle M."
We responded:
"Thank you for this kind review! We’re so happy to hear of your experience with Kaylee. She is such an asset to our agency and as you can tell she loves her career! Thank you for your business and we look forward to working with you for years to come! - Jason M."
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Margaret Doyle

October 17, 2024

5  out of  5
rating by Margaret Doyle
"A very pleasant experience! Kaylee is knowledgable and very helpful. She was prompt in responding to my questions and concerns regarding our new policies. I highly recommend this agency!"
We responded:
"Margaret, thank you for your kind words! I’m so thrilled to hear of your experience with our agency. Kaylee is a true asset to our team. We look forward to working with you for years to come! - Jason M"
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Jeff H

October 15, 2024

5  out of  5
rating by Jeff H
"The process to switch insurance agencies is not something that is done often- and it can be very complex. The team at State Farm helped make the transition smooth and seamless for our auto and home coverage. I look forward to working with the awesome team at this office for years to come!"
We responded:
"Thank you for this kind review! I’m thrilled the team was able to make the transition to the State Farm family as seamless as possible. We look forward to working with you for many years to come! - Jason M"
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Patty Jantz

September 20, 2024

5  out of  5
rating by Patty Jantz
"Kaylee was very informative and helpful. The process of changing insurance companies was painless. I would highly recommend this agency."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear the process to change providers was seamless with Kaylee. Your recommendation means a lot to us! - Jason M."
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Sonny

August 21, 2024

5  out of  5
rating by Sonny
"I had Kaylee as my Insurance Agent and she was so professional and went out of her way to get me what I needed. Returned all texts and calls very promptly. I went in personally to meet with her and was very pleased with all she did and worked out with me. I’d been with State Farm for years and switched for several years and now went back because the rates were much more affordable for me. I should have just stayed with them. Thanks Kaylee for the great service."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear Kaylee provided you with such professional attentive service. We pride ourselves on our commitment to our clients. Thank you once again for choosing us for your insurance needs! - Jason M, Owner"
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JJ

July 1, 2024

5  out of  5
rating by JJ
"I was notified by mail of a refund and when I didn't receive it I notified State farm of the situation. Sarah was very professional and she's a hoot to talk with. She rectified the situation immediately. I appreciate all of the assistance that I received from State farm, especially any questions (no matter how insignificant I thought they were)."
We responded:
"Randi, thanks for your 5-Star Review, we appreciate it! - Jason M., Owner"
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samantha ford

June 19, 2024

5  out of  5
rating by samantha ford
"I spoke with Kaylee regarding rental insurance. In under 10 minutes she was able to give me a fast and affordable quote while answering any questions that I had."
We responded:
"Thank you for taking the time to share your positive experience with our renters insurance services and specifically mentioning Kaylee. We are thrilled to hear that she provided you with prompt and efficient assistance. It is our goal to ensure that our customers receive fast and affordable quotes, while also addressing any questions or concerns they may have. We appreciate your feedback and look forward to continuing to provide exceptional service in the future. If you have any further questions or require additional assistance, please don't hesitate to reach out."
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Victoria Westenberger

June 17, 2024

5  out of  5
rating by Victoria Westenberger
"My husband and I signed up for life insurance shortly after my son was born. I worked with Kaylee and she made it so simple and straightforward and answered my 6473046 questions. I have and will continue to alllllllways refer to state farm and signing up with Kaylee!"
We responded:
"Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you and your husband had a seamless experience signing up for life insurance with Kaylee. Our team takes pride in providing excellent customer service and ensuring that our clients feel confident and informed throughout the process. It's wonderful to know that Kaylee went above and beyond to address all of your questions and make the process straightforward for you. We greatly appreciate your trust in our office. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are here to help and provide ongoing support for all your insurance needs."
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Markevion Hogans

June 13, 2024

5  out of  5
rating by Markevion Hogans
"I recently got into my first and hopefully last car accident. I totaled out my first car and thought my life was over. I made a claim and immediately I had a rental car and was kept in the loop on my situation. In a solid week I found myself back on my feet due to the astonishing efficiency of my State Farm agents. It’s because of them that I’m purchasing a new vehicle as I type. Thank you Jason, Sarah."
We responded:
"Thank you for sharing your experience with us! We understand how stressful and overwhelming a car accident can be and are glad to hear we were able to provide you with exceptional service during this difficult experience. We strive to make the claims process as smooth and efficient as possible, and it's fantastic to know you were promptly provided with a rental car and kept informed through the entire process. Most importantly, we're thankful you weren't injured and were able to get into a new vehicle. We appreciate your kind words & recognition of Sarah & Jason's efforts. If there's anything else we can assist you with, please feel free to reach out. Congratulations on your new vehicle, and we wish you safe and happy travels ahead!"
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David Warner

May 15, 2024

5  out of  5
rating by David Warner
"Thank you Jason Marquardt - State Farm Insurance Agent and Kaylee Russ for your expertise and helping us save money in the process, Kaylee is very knowledgeable and easy to work with, we thank you greatly 🙏 🤲"
We responded:
"Thank you for your kind review David! It’s been a pleasure working with you, we appreciate your business! - Jason M"
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Fantasy Football

May 14, 2024

1  out of  5
rating by Fantasy Football
"I recently had a disappointing experience with Jason from State Farm."
We responded:
"Thank you for taking time to share your feedback. We appreciate your perspective and understand you may have concerns or opinions about our services. However, it seems you may not have had a personal experience with Jason or his team. If you have a specific issue or concern regarding our services we are more than happy to address them. We value all feedback, whether positive or negative, as it helps us improve and better serve our customers. You can reach out to Jason directly at (262) 251-0266 or jason@yourfallsagent.com"
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molly warner

April 29, 2024

5  out of  5
rating by molly warner
"Like many others, our insurance policies have gone up. We looked around for the best deals and found a much better deal with State Farm. The switch was seamless! We are extremely happy with how easy and quick the switch was- in the process saving us hundreds of dollars a year! Jason and Kaylee were amazing every step of the way. They are very patient and always more than willing to explain everything down to the small details. You have gained another loyal and lifelong customer!"
We responded:
"Thank you so much for your kind review! We strive to provide the absolute best service and pricing options around. We appreciate you & your business! Welcome to the SF family! - Jason "
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heidi vanderwal

March 8, 2024

5  out of  5
rating by heidi vanderwal
"Kaylee was so helpful and friendly."
We responded:
"Thank you Heidi! - Jason M."
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Regina Taylor

February 2, 2024

5  out of  5
rating by Regina Taylor
"Over the years, I can honestly say that Jason has been very kind, thoughtful and diligent in his approach. He takes time to listen, engage and collaborate to come up policies that genuinely cater to my coverage needs. This goes along way in today’s world and is very much appreciated!"
We responded:
"Regina, thank you for this kind review! It’s been such a pleasure working with you. We appreciate your loyalty! - Jason M"
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JAMES BIRNO

January 25, 2024

5  out of  5
rating by JAMES BIRNO
"I had an excellent experience with Kaylee And Jason! Very helpful and knowledgeable! Thank you Kaylee and Jason"
We responded:
"Thank you James for your kind review! It’s been a pleasure working with you - we appreciate your business! Jason M."
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JAMES BIRNO

January 25, 2024

5  out of  5
rating by JAMES BIRNO
"I had an excellent experience with Kaylee And Jason! Very helpful and knowledgeable! Thank you Kaylee and Jason"
We responded:
"Thank you James for your kind review! It’s been a pleasure working with you - we appreciate your business! Jason M."
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Linda

January 22, 2024

5  out of  5
rating by Linda
"Kaylee provided exceptional service from start to finish! I needed assistance purchasing insurance for my new Tesla and she made the process seamless. She throughly explained all options and was patient with me. I highly recommend this location and working with Kaylee for your future insurance policies."
We responded:
"Linda, thank you for your kind review! Very happy to hear we helped you find an auto insurance plan for your Tesla! We appreciate your business! - Jason M"
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Evan Nelson

December 5, 2023

4  out of  5
rating by Evan Nelson
"All 4 of my interactions with this branch have been great. I have not had to file a claim so I can't speak to that experience but they have made time to speak to me anytime I needed to alter the account. Always seemed happy to help!"
We responded:
"Thanks for your review Evan! - Jason M"
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Elise Weber

November 2, 2023

5  out of  5
rating by Elise Weber
"Jason is a really awesome agent. He’s very knowledgeable about insurance and finance and he definitely has our best interests in mind. He works with you to get the full picture on what your goals are and he lays out all of your options for you very clearly. Just by reviewing my current “out-of-state-farm” auto insurance today he saved me over $1,000 per year by setting me up with a State Farm policy that has even better coverage than what I had with my other policy. We are so happy with Jason’s services and we trust him to be a honest and reliable asset in our family’s financial journey!"
We responded:
"Elise, thank you for your kind words. I’m so happy we were able to save you a ton on your auto insurance. I look forward to working with you for years to come! - Jason"
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A G

October 27, 2023

5  out of  5
rating by A G
"Friendly local staff and excellent service. Highly recommend Jason and his team for auto and home insurance needs."
We responded:
"Thank you for your kind review! We appreciate your business! - Jason"
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susan smykal

October 9, 2023

5  out of  5
rating by susan smykal
"Jason Marquardt and team, Sara & Kaylee from State Farm, have been wonderful to work with! Professional and quick to answer any questions or concerns I have had. If you’re looking for a trustworthy insurance agent, be sure to call Jason!! Having a human to call, that answers the phone, cares, and helps you save $$ is priceless."
We responded:
"Susan, thank you so much for your kind review! Customers like you are why we do what we do - we appreciate you! - Jason M."
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Harley Helgerson

September 26, 2023

1  out of  5
rating by Harley Helgerson
"Family has been paying insurance for over a year and made one claim for an accident and they dropped them as a client completely. Why even have insurance then?"
We responded:
"Hi Harley, unfortunately that’s not quite the full picture. The mentioned family member had two at-fault accidents in less than 8 months of being a customer. Both claims were paid promptly, fairly, and accurately with no complaints. While being non-renewed can be frustrating, it’s a strategy used by non high risk insurance providers to keep our premiums reasonable for the majority of long time policyholders not filing claims. Should there be more questions or concerns please have your family member reach out to us directly at (262) 251-0266. - Jason M."
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Stepan S

September 11, 2023

5  out of  5
rating by Stepan S
"Great rates with statefarm. Convenient online quoting. And I love dealing locally!"
We responded:
"Thanks Stepan, for your review & buying local. We appreciate your business! - Jason M."
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Tracy Smith

September 5, 2023

5  out of  5
rating by Tracy Smith
"Great rates and extremely helpful. Each member of his staff takes time to understand your needs and your budget. Kaylee and Jason are amazing and efficient."
We responded:
"Tracy, thank you for this kind review! We appreciate you and so happy we were able to help. - Jason M"