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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sonny

August 21, 2024

5  out of  5
rating by Sonny
"I had Kaylee as my Insurance Agent and she was so professional and went out of her way to get me what I needed. Returned all texts and calls very promptly. I went in personally to meet with her and was very pleased with all she did and worked out with me. I’d been with State Farm for years and switched for several years and now went back because the rates were much more affordable for me. I should have just stayed with them. Thanks Kaylee for the great service."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear Kaylee provided you with such professional attentive service. We pride ourselves on our commitment to our clients. Thank you once again for choosing us for your insurance needs! - Jason M, Owner"
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JJ

July 1, 2024

5  out of  5
rating by JJ
"I was notified by mail of a refund and when I didn't receive it I notified State farm of the situation. Sarah was very professional and she's a hoot to talk with. She rectified the situation immediately. I appreciate all of the assistance that I received from State farm, especially any questions (no matter how insignificant I thought they were)."
We responded:
"Randi, thanks for your 5-Star Review, we appreciate it! - Jason M., Owner"
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samantha ford

June 19, 2024

5  out of  5
rating by samantha ford
"I spoke with Kaylee regarding rental insurance. In under 10 minutes she was able to give me a fast and affordable quote while answering any questions that I had."
We responded:
"Thank you for taking the time to share your positive experience with our renters insurance services and specifically mentioning Kaylee. We are thrilled to hear that she provided you with prompt and efficient assistance. It is our goal to ensure that our customers receive fast and affordable quotes, while also addressing any questions or concerns they may have. We appreciate your feedback and look forward to continuing to provide exceptional service in the future. If you have any further questions or require additional assistance, please don't hesitate to reach out."
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Victoria Westenberger

June 17, 2024

5  out of  5
rating by Victoria Westenberger
"My husband and I signed up for life insurance shortly after my son was born. I worked with Kaylee and she made it so simple and straightforward and answered my 6473046 questions. I have and will continue to alllllllways refer to state farm and signing up with Kaylee!"
We responded:
"Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you and your husband had a seamless experience signing up for life insurance with Kaylee. Our team takes pride in providing excellent customer service and ensuring that our clients feel confident and informed throughout the process. It's wonderful to know that Kaylee went above and beyond to address all of your questions and make the process straightforward for you. We greatly appreciate your trust in our office. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are here to help and provide ongoing support for all your insurance needs."
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Markevion Hogans

June 13, 2024

5  out of  5
rating by Markevion Hogans
"I recently got into my first and hopefully last car accident. I totaled out my first car and thought my life was over. I made a claim and immediately I had a rental car and was kept in the loop on my situation. In a solid week I found myself back on my feet due to the astonishing efficiency of my State Farm agents. It’s because of them that I’m purchasing a new vehicle as I type. Thank you Jason, Sarah."
We responded:
"Thank you for sharing your experience with us! We understand how stressful and overwhelming a car accident can be and are glad to hear we were able to provide you with exceptional service during this difficult experience. We strive to make the claims process as smooth and efficient as possible, and it's fantastic to know you were promptly provided with a rental car and kept informed through the entire process. Most importantly, we're thankful you weren't injured and were able to get into a new vehicle. We appreciate your kind words & recognition of Sarah & Jason's efforts. If there's anything else we can assist you with, please feel free to reach out. Congratulations on your new vehicle, and we wish you safe and happy travels ahead!"
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David Warner

May 15, 2024

5  out of  5
rating by David Warner
"Thank you Jason Marquardt - State Farm Insurance Agent and Kaylee Russ for your expertise and helping us save money in the process, Kaylee is very knowledgeable and easy to work with, we thank you greatly 🙏 🤲"
We responded:
"Thank you for your kind review David! It’s been a pleasure working with you, we appreciate your business! - Jason M"
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Fantasy Football

May 14, 2024

1  out of  5
rating by Fantasy Football
"I recently had a disappointing experience with Jason from State Farm."
We responded:
"Thank you for taking time to share your feedback. We appreciate your perspective and understand you may have concerns or opinions about our services. However, it seems you may not have had a personal experience with Jason or his team. If you have a specific issue or concern regarding our services we are more than happy to address them. We value all feedback, whether positive or negative, as it helps us improve and better serve our customers. You can reach out to Jason directly at (262) 251-0266 or jason@yourfallsagent.com"
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molly warner

April 29, 2024

5  out of  5
rating by molly warner
"Like many others, our insurance policies have gone up. We looked around for the best deals and found a much better deal with State Farm. The switch was seamless! We are extremely happy with how easy and quick the switch was- in the process saving us hundreds of dollars a year! Jason and Kaylee were amazing every step of the way. They are very patient and always more than willing to explain everything down to the small details. You have gained another loyal and lifelong customer!"
We responded:
"Thank you so much for your kind review! We strive to provide the absolute best service and pricing options around. We appreciate you & your business! Welcome to the SF family! - Jason "
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heidi vanderwal

March 8, 2024

5  out of  5
rating by heidi vanderwal
"Kaylee was so helpful and friendly."
We responded:
"Thank you Heidi! - Jason M."
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Regina Taylor

February 2, 2024

5  out of  5
rating by Regina Taylor
"Over the years, I can honestly say that Jason has been very kind, thoughtful and diligent in his approach. He takes time to listen, engage and collaborate to come up policies that genuinely cater to my coverage needs. This goes along way in today’s world and is very much appreciated!"
We responded:
"Regina, thank you for this kind review! It’s been such a pleasure working with you. We appreciate your loyalty! - Jason M"
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JAMES BIRNO

January 25, 2024

5  out of  5
rating by JAMES BIRNO
"I had an excellent experience with Kaylee And Jason! Very helpful and knowledgeable! Thank you Kaylee and Jason"
We responded:
"Thank you James for your kind review! It’s been a pleasure working with you - we appreciate your business! Jason M."
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Linda

January 22, 2024

5  out of  5
rating by Linda
"Kaylee provided exceptional service from start to finish! I needed assistance purchasing insurance for my new Tesla and she made the process seamless. She throughly explained all options and was patient with me. I highly recommend this location and working with Kaylee for your future insurance policies."
We responded:
"Linda, thank you for your kind review! Very happy to hear we helped you find an auto insurance plan for your Tesla! We appreciate your business! - Jason M"
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Evan Nelson

December 5, 2023

4  out of  5
rating by Evan Nelson
"All 4 of my interactions with this branch have been great. I have not had to file a claim so I can't speak to that experience but they have made time to speak to me anytime I needed to alter the account. Always seemed happy to help!"
We responded:
"Thanks for your review Evan! - Jason M"
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Elise Weber

November 2, 2023

5  out of  5
rating by Elise Weber
"Jason is a really awesome agent. He’s very knowledgeable about insurance and finance and he definitely has our best interests in mind. He works with you to get the full picture on what your goals are and he lays out all of your options for you very clearly. Just by reviewing my current “out-of-state-farm” auto insurance today he saved me over $1,000 per year by setting me up with a State Farm policy that has even better coverage than what I had with my other policy. We are so happy with Jason’s services and we trust him to be a honest and reliable asset in our family’s financial journey!"
We responded:
"Elise, thank you for your kind words. I’m so happy we were able to save you a ton on your auto insurance. I look forward to working with you for years to come! - Jason"
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A G

October 27, 2023

5  out of  5
rating by A G
"Friendly local staff and excellent service. Highly recommend Jason and his team for auto and home insurance needs."
We responded:
"Thank you for your kind review! We appreciate your business! - Jason"
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susan smykal

October 9, 2023

5  out of  5
rating by susan smykal
"Jason Marquardt and team, Sara & Kaylee from State Farm, have been wonderful to work with! Professional and quick to answer any questions or concerns I have had. If you’re looking for a trustworthy insurance agent, be sure to call Jason!! Having a human to call, that answers the phone, cares, and helps you save $$ is priceless."
We responded:
"Susan, thank you so much for your kind review! Customers like you are why we do what we do - we appreciate you! - Jason M."
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Harley Helgerson

September 26, 2023

1  out of  5
rating by Harley Helgerson
"Family has been paying insurance for over a year and made one claim for an accident and they dropped them as a client completely. Why even have insurance then?"
We responded:
"Hi Harley, unfortunately that’s not quite the full picture. The mentioned family member had two at-fault accidents in less than 8 months of being a customer. Both claims were paid promptly, fairly, and accurately with no complaints. While being non-renewed can be frustrating, it’s a strategy used by non high risk insurance providers to keep our premiums reasonable for the majority of long time policyholders not filing claims. Should there be more questions or concerns please have your family member reach out to us directly at (262) 251-0266. - Jason M."
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Stepan S

September 11, 2023

5  out of  5
rating by Stepan S
"Great rates with statefarm. Convenient online quoting. And I love dealing locally!"
We responded:
"Thanks Stepan, for your review & buying local. We appreciate your business! - Jason M."
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Tracy Smith

September 5, 2023

5  out of  5
rating by Tracy Smith
"Great rates and extremely helpful. Each member of his staff takes time to understand your needs and your budget. Kaylee and Jason are amazing and efficient."
We responded:
"Tracy, thank you for this kind review! We appreciate you and so happy we were able to help. - Jason M"
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Alison Hipp

April 14, 2023

5  out of  5
rating by Alison Hipp
"We just started working with Jason at State Farm and we are so happy to have him as our insurance agent! Jason took time to compare rates and coverage with us. He answered all of our questions with ease, showing his exceptional knowledge for his trade. One thing we really appreciated was the time he took to get to know us, which helped him offer insurance options that fit our family's needs. We feel so positive about switching to State Farm, and having Jason as our agent, especially because we simply felt like a number at our previous insurance agency. Having an actual person to talk to, who knows you, is reassuring, and we are thrilled to have that person be Jason."
We responded:
"Alison, thank you for the kind review! Getting to know my customers is one of the best parts of my job. I appreciate your business & welcome to JM State Farm!"
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Alexus Brown

March 15, 2023

5  out of  5
rating by Alexus Brown
"I worked with Kaylee R. Let me tell you if you are looking for a quote she’s definitely the agent you need to see she saved me literally almost $80 in total for my auto and renters insurance . I literally shed tears considering that’s a large lump some of money that I will be saving on average in a year . Where as my other policy barely had the same coverage with a deductible to cover any accidents or injuries . I’m beyond pleased with my service and beyond satisfied with my results 🙏🏽Thank you so much once again hun!"
We responded:
"Alexus, thank you for your kind review. I’m so happy to hear we saved you money on your auto & renters insurance plan. We appreciate your business! - Jason"
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Jeanne Tenut

January 21, 2023

5  out of  5
rating by Jeanne Tenut
"Jason was extremely helpful and made things very easy"
We responded:
"Thank you! So glad we could help with your auto & renters insurance!"
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Maggie Kimmett

January 13, 2023

5  out of  5
rating by Maggie Kimmett
"Had a very pleasant experience with Kaylee from Jason Marquardt State Farm. The process to get my quote and set up my plan was straightforward, I had my questions answered honestly, and I didn’t feel pressured into anything. Would recommend!!"
We responded:
"Maggie, thank you for your review! Kaylee does great work for our customers. We appreciate your business! - Jason M."
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Lori Pfeiffer

January 10, 2023

5  out of  5
rating by Lori Pfeiffer
"Jason and his team are great..easy to talk to, clear, knowledgeable, and patient. They make you feel welcome, and you get a sense of them looking out for your welfare through adequate insurance coverage in various areas at reasonable rates."
We responded:
"Thank you for your review Lori! It was a pleasure meeting with you. We appreciate your business! - Jason M."
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Ebony Butler

January 2, 2023

5  out of  5
rating by Ebony Butler
"Great people with great rates... what I like most is the understanding they make sure you have before choosing the best choice for for you...."
We responded:
"Thank you for your kind review Ebony! We appreciate your business, thank you for choosing local! - Jason M."